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| IBPS Clerk Recruitment 2026 – CRP CSA-XVI Customer Service Associate 11403 Posts |
IBPS Clerk Recruitment 2026 (CRP CSA-XVI) Notification Out – Apply Online for 11,403 Posts
IBPS Clerk Recruitment 2026: The Institute of Banking Personnel Selection (IBPS) has released the notification for CRP CSA-XVI, the 16th Common Recruitment Process for Customer Service Associate (CSA) posts, popularly known as IBPS Clerk Recruitment. A total of 11,403 vacancies are available as per the state-wise vacancy details provided in the recruitment notification.
The recruitment is being conducted for 11 participating Public Sector Banks for the financial year 2027-28. The online application process will start on 01 August 2026 and eligible candidates can submit their applications online up to 21 August 2026.
Candidates who have completed Graduation in any discipline from a recognised university and are between 20 and 28 years of age as on 01 August 2026 can apply, subject to the prescribed eligibility conditions. The selection process includes an Online Preliminary Examination, Online Main Examination and Local Language Proficiency Test (LLPT), wherever applicable.
IBPS Clerk Recruitment 2026 – Overview
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment Name | CRP CSA-XVI |
| Post Name | Customer Service Associate (CSA), commonly known as IBPS Clerk |
| Vacancy | 11,403 Posts |
| Vacancy Year | 2027-28 |
| Participating Banks | 11 Public Sector Banks |
| Job Location | State/UT-wise, across India |
| Application Mode | Online Only |
| Application Start Date | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Age Limit | 20 to 28 Years as on 01 August 2026 |
| Educational Qualification | Graduation in any discipline from a recognised university |
| Application Fee | ₹175 for SC/ST/PwBD/ESM/DESM; ₹850 for Others |
| Selection Process | Online Preliminary Exam, Online Main Exam & Local Language Proficiency Test |
IBPS Clerk Vacancy 2026 – 11,403 Posts
IBPS has announced vacancies for the Customer Service Associate (CSA) post under CRP CSA-XVI. The recruitment covers vacancies in participating Public Sector Banks across different States and Union Territories.
The vacancies are distributed on a State/UT-wise basis. Candidates should select the State/UT carefully while applying because the posting and local language requirements are linked to the State/UT chosen by the candidate.
IBPS Clerk Recruitment 2026 Important Dates
| Notification Release | Released |
| Online Application Start Date | 01 August 2026 |
| Last Date to Apply Online | 21 August 2026 |
| Preliminary Examination | As per IBPS Schedule |
| Main Examination | As per IBPS Schedule |
IBPS Clerk Eligibility Criteria 2026
Educational Qualification
Candidates must have completed Graduation in any discipline from a university or institution recognised by the Government of India / competent authority.
Candidates should possess the required qualification within the date specified in the official IBPS notification. Applicants should carefully verify the eligibility conditions before filling out the application form.
Computer Knowledge
Candidates applying for the Customer Service Associate post should check the official notification regarding the prescribed computer literacy / computer knowledge requirement.
Local Language Requirement
Candidates are required to have proficiency in the specified local language of the State/UT for which they apply, as prescribed by IBPS.
The Local Language Proficiency Test may be conducted as part of the recruitment process. Candidates should check the list of specified local languages in the official notification before selecting their State/UT.
IBPS Clerk Age Limit 2026
The prescribed age limit for IBPS Clerk / Customer Service Associate Recruitment 2026 is:
The age will be calculated as on 01 August 2026.
Candidates belonging to reserved categories may receive age relaxation as per the applicable Government of India rules and IBPS guidelines.
IBPS Clerk Application Fee 2026
| Category | Application Fee |
|---|---|
| SC / ST / PwBD / ESM / DESM | ₹175 |
| All Other Candidates | ₹850 |
The application fee is to be paid through the online payment method available on the IBPS application portal. Candidates should complete the payment within the prescribed application period.
IBPS Clerk Selection Process 2026
The selection process for IBPS Clerk / Customer Service Associate under CRP CSA-XVI consists of the stages prescribed by IBPS.
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (LLPT), wherever applicable
Candidates who qualify for the Preliminary Examination will be shortlisted for the Main Examination. Candidates must meet the prescribed cut-offs and other requirements at each stage of the recruitment process.
IBPS Clerk Exam Pattern 2026
Preliminary Examination
The Preliminary Examination generally tests candidates in the areas of English Language, Numerical Ability and Reasoning Ability. Candidates should refer to the latest official IBPS notification for the exact number of questions, marks and examination duration.
Main Examination
The Main Examination covers areas such as General/Financial Awareness, General English, Reasoning Ability and Computer Aptitude, and Quantitative Aptitude, as prescribed by IBPS.
The detailed examination structure, marks, duration and other rules should be checked from the official CRP CSA-XVI notification.
IBPS Clerk Job Profile 2026
The Customer Service Associate, commonly referred to as an IBPS Clerk, is generally responsible for various customer-facing and clerical banking activities.
Major responsibilities may include:
- Handling customer queries and requests
- Supporting account-related services
- Processing banking transactions
- Handling deposits and withdrawals as per bank procedures
- Supporting customers with banking products and services
- Maintaining records and documents
- Assisting branch staff with day-to-day banking operations
- Performing other clerical and customer service duties assigned by the bank
IBPS Clerk Job Location 2026
The posting will be based on the State/UT selected by the candidate and the requirements of the participating Public Sector Banks. Candidates may be posted at branches or offices within the applicable State/UT.
Candidates should therefore select their State/UT carefully and ensure that they fulfil the prescribed local language proficiency requirement.
How to Apply Online for IBPS Clerk Recruitment 2026
Eligible candidates can submit their applications online through the official IBPS website. Follow these general steps:
- Visit the official IBPS website.
- Open the CRP CSA-XVI / Customer Service Associate recruitment section.
- Read the complete notification carefully.
- Click on the Apply Online link.
- Complete the registration process using your valid mobile number and email ID.
- Enter your personal, educational and other required details.
- Select the appropriate State/UT and check the local language eligibility.
- Upload the required photograph, signature and other documents.
- Pay the applicable application fee online.
- Review the complete application form carefully.
- Submit the application before 21 August 2026.
- Save and print the final application form and payment receipt for future reference.
Documents Required for IBPS Clerk Application
Candidates should keep the following documents and information ready while completing the online application:
- Recent passport-size photograph
- Signature
- Valid photo identity proof
- Graduation certificate / marksheets
- Date of birth proof
- Category certificate, if applicable
- Disability certificate, where applicable
- Other documents specified in the official notification
IBPS Clerk Recruitment 2026 – Important Links
| Official IBPS Website | Click Here |
| IBPS Clerk Notification PDF | Download Notification |
| Apply Online | Apply Online |
| Grievance Portal | Click Here |
| Application Start Date | 01 August 2026 |
| Last Date | 21 August 2026 |
Frequently Asked Questions (FAQs)
Q1. What is IBPS Clerk Recruitment 2026?
IBPS Clerk Recruitment 2026 is the CRP CSA-XVI recruitment process for Customer Service Associate posts in participating Public Sector Banks.
Q2. How many vacancies are available in IBPS Clerk Recruitment 2026?
The recruitment has 11,403 vacancies as per the vacancy details provided for CRP CSA-XVI.
Q3. What is the qualification for IBPS Clerk 2026?
Candidates must have completed Graduation in any discipline from a recognised university, subject to the detailed eligibility conditions in the official notification.
Q4. What is the age limit for IBPS Clerk Recruitment 2026?
The age limit is 20 to 28 years as on 01 August 2026, with applicable relaxation for eligible reserved categories.
Q5. What is the IBPS Clerk application fee?
The application fee is ₹175 for SC/ST/PwBD/ESM/DESM candidates and ₹850 for other candidates.
Q6. What is the last date to apply for IBPS Clerk 2026?
The last date to submit the online application is 21 August 2026.
Q7. What is the selection process for IBPS Clerk?
The selection process includes the Online Preliminary Examination, Online Main Examination and Local Language Proficiency Test, as applicable.
Q8. Is IBPS Clerk a Government Job?
IBPS itself conducts the recruitment process for participating Public Sector Banks. The Customer Service Associate post is a banking job in the participating Public Sector Banks.
Q9. Can graduates from any stream apply?
Yes. Candidates with Graduation in any discipline can apply, provided they satisfy all other eligibility conditions.
Q10. Where will IBPS Clerk candidates be posted?
Posting will be based on the State/UT selected by the candidate and the requirements of the participating Public Sector Banks.
Conclusion
IBPS Clerk Recruitment 2026 (CRP CSA-XVI) is a major banking recruitment opportunity for graduates seeking a Customer Service Associate position in participating Public Sector Banks. The recruitment offers 11,403 vacancies as per the vacancy details provided for the current recruitment cycle.
Eligible graduates aged 20 to 28 years can apply online from 01 August 2026 to 21 August 2026. Candidates should carefully check the State/UT-wise vacancy details, local language requirement, educational qualification, age limit and other eligibility conditions before applying.
Candidates interested in the IBPS Clerk / Customer Service Associate recruitment should complete the online application well before the closing date and begin preparation for the Preliminary and Main examinations.
